@keyframes fcc-chat-tab-panel-slide-from-right{0%{opacity:.72;transform:translate(24px)}to{opacity:1;transform:translate(0)}}@keyframes fcc-chat-tab-panel-slide-from-left{0%{opacity:.72;transform:translate(-24px)}to{opacity:1;transform:translate(0)}}@keyframes fcc-chat-spin{to{transform:rotate(360deg)}}@keyframes fcc-chat-skeleton{0%{background-position:120% 0}to{background-position:-120% 0}}@keyframes fcc-chat-message-reply-flash{0%,72%{box-shadow:0 0 0 1.5px var(--accent-primary);background:color-mix(in srgb,var(--accent-primary) 22%,var(--bg-secondary))}to{box-shadow:0 0 #0000}}@keyframes fcc-chat-hub-replies-slide-down{0%{opacity:0;grid-template-rows:0fr;transform:translateY(-8px)}to{opacity:1;grid-template-rows:1fr;transform:translateY(0)}}@keyframes fcc-chat-hub-replies-slide-up{0%{opacity:1;grid-template-rows:1fr;transform:translateY(0)}to{opacity:0;grid-template-rows:0fr;transform:translateY(-8px)}}@keyframes fcc-chat-hub-reply-layer-slide-down{0%{opacity:0;transform:translateY(-8px)}to{opacity:1;transform:translateY(0)}}@keyframes fcc-chat-hub-reply-layer-slide-up{0%{opacity:1;transform:translateY(0)}to{opacity:0;transform:translateY(-8px)}}@keyframes fcc-chat-hub-reply-composer-slide{0%{opacity:0;transform:translateY(-8px)}to{opacity:1;transform:translateY(0)}}@keyframes fcc-chat-hub-reply-composer-slide-up{0%{opacity:1;transform:translateY(0)}to{opacity:0;transform:translateY(-8px)}}@keyframes fcc-chat-hub-update-slide-up{0%{opacity:0;transform:translateY(100%)}to{opacity:1;transform:translateY(0)}}@keyframes fcc-chat-typing-bounce{0%,60%,to{opacity:.45;transform:translateY(0)}30%{opacity:.95;transform:translateY(-3px)}}.phone-sp-title{font-size:var(--text-md);font-weight:var(--font-weight-semibold);color:var(--text-primary);letter-spacing:-.01em;align-items:center;gap:10px;display:inline-flex}.phone-sp-title-badge.badge{text-transform:uppercase;letter-spacing:.06em;white-space:nowrap;border:1px solid var(--border-primary);background:var(--bg-card-hover);color:var(--text-secondary);border-radius:999px;gap:4px;padding:2px 7px;font-size:9px}.phone-sp-title-badge svg{color:var(--text-secondary);flex-shrink:0}.phone-sp-body{background:var(--bg-primary);padding:0}.phone-sp-tabs-list.tabs{border-bottom:1px solid var(--border-primary);width:100%;margin:0;padding:0}.phone-sp-tabs-list.tabs .tabs-indicator{background:var(--text-primary);border-radius:2px;height:2px}.phone-sp-tabs-list .phone-sp-tab.tab{font-size:var(--text-sm);font-weight:var(--font-weight-medium);color:var(--text-tertiary);background:0 0;border:0;flex:1;justify-content:center;align-items:center;gap:4px;margin-bottom:-1px;padding:12px 8px;transition:color .2s;display:inline-flex}.phone-sp-tabs-list .phone-sp-tab.tab:hover{color:var(--text-secondary)}.phone-sp-tabs-list .phone-sp-tab.tab.active{color:var(--text-primary)}.phone-sp-tab-label{white-space:nowrap}.phone-sp-tab-count.badge{background:var(--text-quaternary);color:#fff;border:0;border-radius:9999px;align-self:flex-start;min-width:14px;height:14px;margin-top:0;margin-left:2px;padding:0 4px;font-size:9px;font-weight:600;line-height:1;transform:translate(-5px,-4px);box-shadow:0 1px 3px #00000047}.phone-sp-tab.tab.active .phone-sp-tab-count.badge{background:var(--text-tertiary);color:#fff;border-color:#0000}.phone-sp-filter{border-bottom:1px solid var(--border-primary);background:var(--bg-secondary);flex-shrink:0;align-items:center;min-width:0;padding:10px 16px;display:flex}.phone-sp-filter-select{flex:1;min-width:0}.phone-sp-tab-panel{padding:14px 0 24px}.phone-sp-section{flex-direction:column;gap:12px;display:flex}.phone-sp-detail{padding:4px 16px 0}.fcc-fpp-bottom-anchor.phone-sp-active-callbar[data-orientation=vertical] .fcc-fpp-bottom-controls{gap:10px}.fcc-fpp-bottom-anchor.phone-sp-active-callbar[data-orientation=vertical] .fcc-fpp-bottom-divider{display:none}.fcc-fpp-bottom-anchor.phone-sp-active-callbar[data-orientation=horizontal] .fcc-fpp-bottom-controls{gap:8px}.phone-sp-active-controls{justify-content:center;align-items:center;gap:10px;width:100%;margin-top:4px;display:flex}.phone-sp-active-control{border:1px solid var(--border-primary);width:44px;height:44px;color:var(--text-primary);cursor:pointer;background:0 0;border-radius:999px;flex-shrink:0;justify-content:center;align-items:center;transition:background .12s,border-color .12s,color .12s;display:inline-flex}.phone-sp-active-control:hover{background:var(--bg-card-hover);border-color:var(--border-hover)}.phone-sp-active-control:active{background:var(--bg-elevated);transform:scale(.97)}.phone-sp-active-control.is-active{background:var(--bg-elevated);border-color:var(--accent-green);color:var(--accent-green)}.phone-sp-active-control:disabled{opacity:.5;cursor:not-allowed}.phone-sp-active-control--end{background:color-mix(in srgb,var(--accent-red) 60%,#000);border-color:color-mix(in srgb,var(--accent-red) 60%,#000);color:#fff;margin-left:auto;box-shadow:inset 0 1px #ffffff1f,0 4px 12px #00000047}.phone-sp-active-control--end:hover{background:color-mix(in srgb,var(--accent-red) 60%,#000);border-color:color-mix(in srgb,var(--accent-red) 60%,#000);color:#fff;filter:brightness(1.12)}.phone-sp-active-control--end:active{background:color-mix(in srgb,var(--accent-red) 50%,#000);border-color:color-mix(in srgb,var(--accent-red) 50%,#000);color:#fff;transform:scale(.96)}.phone-sp-active-control--compact{width:28px;height:28px;margin-left:0}.phone-sp-tab-panel{flex-direction:column;flex:1;min-height:0;display:flex;overflow-y:auto}.phone-sp-body{flex-direction:column;min-height:0;display:flex;overflow:hidden}.phone-sp-tabs-wrap,.phone-sp-active-section{flex-shrink:0}.phone-sp-active-transcript{flex-direction:column;flex:none;width:100%;height:auto;min-height:200px;display:flex;overflow:visible}.phone-sp-active-transcript>:last-child{flex:none;min-height:0;max-height:none;overflow:visible}.phone-sp-active-avatar-wrap{flex-shrink:0;justify-content:center;align-items:center;display:inline-flex;position:relative}.phone-sp-active-avatar{z-index:1;border-radius:999px;justify-content:center;align-items:center;width:72px;height:72px;display:inline-flex;position:relative;overflow:hidden}.phone-sp-active-avatar-img{-o-object-fit:cover;object-fit:cover;width:100%;height:100%;display:block}.phone-sp-active-avatar-fallback{letter-spacing:.02em;color:#fff;background:#052e16;justify-content:center;align-items:center;width:100%;height:100%;font-size:24px;font-weight:600;transition:background-color .2s;display:inline-flex}.phone-sp-active-avatar-wrap.is-connecting .phone-sp-active-avatar-fallback{background:#172554}.phone-sp-active-avatar-wrap.is-ended .phone-sp-active-avatar-fallback{background:#7f1d1d}.phone-sp-active-wave{border:2px solid color-mix(in srgb,var(--accent-green) 55%,transparent);pointer-events:none;z-index:0;border-radius:999px;animation:2.8s ease-out infinite fcc-active-wave;position:absolute;top:-4px;right:-4px;bottom:-4px;left:-4px}.phone-sp-active-wave--delay{animation-delay:1.4s}.phone-sp-active-avatar-wrap.is-connecting .phone-sp-active-wave{border-color:color-mix(in srgb,var(--accent-blue) 65%,transparent)}.phone-sp-active-avatar-wrap.is-ended .phone-sp-active-wave{border-color:color-mix(in srgb,var(--accent-red) 70%,transparent);animation:5s ease-in forwards fcc-active-wave-dissolve}.phone-sp-active-avatar-wrap.is-ended .phone-sp-active-wave--delay{animation-delay:.4s}@keyframes fcc-active-wave{0%{opacity:.85;transform:scale(.95)}to{opacity:0;transform:scale(1.2)}}@keyframes fcc-active-wave-dissolve{0%{opacity:.7;transform:scale(1.05)}to{opacity:0;transform:scale(.6)}}.phone-sp-section-head{flex-direction:column;gap:4px;display:flex}.phone-sp-section-head--spaced{margin-top:12px}.fcc-side-panel-group-label,.phone-sp-section-head .fcc-side-panel-group-label{letter-spacing:.1em;font-weight:var(--font-weight-semibold);color:var(--text-tertiary)}.phone-sp-section-sub{font-size:var(--text-xs);color:var(--text-tertiary);margin:0 16px 4px;line-height:1.45}.phone-sp-empty{border-radius:var(--radius-md);text-align:center;color:var(--text-tertiary);font-size:var(--text-sm);border:1px dashed var(--border-primary);background:var(--bg-card);margin:0 16px;padding:22px 14px}.phone-sp-list{flex-direction:column;gap:8px;display:flex}.phone-sp-vm-card{border-radius:var(--radius-md);border:1px solid var(--border-primary);background:var(--bg-card);flex-direction:column;gap:10px;margin:0 16px;padding:14px;display:flex}.phone-sp-dial{border-radius:var(--radius-lg);border:1px solid var(--border-primary);background:var(--bg-card);flex-direction:column;margin:0 16px;padding:10px 14px 14px;display:flex}.phone-sp-dial-contact-name{font-size:var(--text-xs);color:var(--text-tertiary);text-align:left;text-overflow:ellipsis;white-space:nowrap;min-height:13px;padding:0 6px;line-height:1.1;overflow:hidden}.phone-sp-dial-display{border-bottom:1px solid var(--border-primary);justify-content:space-between;align-items:center;gap:10px;min-height:32px;margin-top:0;margin-bottom:12px;padding:0 6px 8px;display:flex}.phone-sp-dial-input{min-width:0;font-family:var(--font-mono);font-size:var(--text-2xl);font-weight:var(--font-weight-medium);color:var(--text-primary);letter-spacing:.01em;font-variant-numeric:tabular-nums;caret-color:var(--text-primary);background:0 0;border:0;outline:none;flex:1;padding:0;line-height:1.1}.phone-sp-dial-input::-moz-placeholder{font-size:var(--text-lg);color:var(--text-quaternary);font-weight:var(--font-weight-normal);font-family:var(--font-sans);letter-spacing:0;line-height:1.1}.phone-sp-dial-input::placeholder{font-size:var(--text-lg);color:var(--text-quaternary);font-weight:var(--font-weight-normal);font-family:var(--font-sans);letter-spacing:0;line-height:1.1}.phone-sp-dial-back{border-radius:var(--radius-md);width:30px;height:30px;color:var(--text-tertiary);cursor:pointer;background:0 0;border:0;flex-shrink:0;justify-content:center;align-items:center;transition:background .12s,color .12s;display:inline-flex}.phone-sp-dial-back:hover{color:var(--text-primary);background:var(--bg-card-hover)}.phone-sp-dial-back:active{background:var(--bg-elevated)}.phone-sp-keypad{grid-template-columns:repeat(3,1fr);gap:6px;display:grid}.phone-sp-key{border-radius:var(--radius-md);border:1px solid var(--border-primary);background:linear-gradient(180deg,color-mix(in srgb,var(--bg-card-content) 94%,#fff 6%) 0%,var(--bg-card-content) 55%,color-mix(in srgb,var(--bg-card-content) 82%,#000 18%) 100%);height:56px;color:var(--text-primary);cursor:pointer;-webkit-user-select:none;-moz-user-select:none;user-select:none;flex-direction:column;justify-content:center;align-items:center;gap:1px;padding:0;transition:filter .12s,border-color .12s,transform 80ms;display:flex}.phone-sp-key:hover{filter:brightness(1.12);border-color:var(--border-hover)}.phone-sp-key:active,.phone-sp-key.is-pressed{filter:brightness(1.25);transform:scale(.97)}.phone-sp-key-digit{font-family:var(--font-mono);font-size:var(--text-xl);font-weight:var(--font-weight-semibold);line-height:1}.phone-sp-key-letters{letter-spacing:.18em;font-size:9px;font-weight:var(--font-weight-medium);color:var(--text-tertiary);margin-top:2px}.phone-sp-dial-call.btn{width:100%;height:42px;font-size:var(--text-base);font-weight:var(--font-weight-semibold);background:var(--bg-primary);border-color:var(--border-primary);color:var(--text-primary);margin-top:18px}.phone-sp-dial-call.btn:hover:not(:disabled):not([aria-disabled=true]){background:var(--bg-secondary);border-color:var(--border-hover)}.phone-sp-history-row-main:disabled{opacity:.55;cursor:not-allowed}.phone-sp-search{border-radius:var(--radius-md);border:1px solid var(--border-primary);background:var(--bg-card);color:var(--text-tertiary);align-items:center;gap:8px;margin:0 16px;padding:8px 12px;transition:border-color .14s,box-shadow .14s;display:flex}.phone-sp-search:focus-within{border-color:var(--text-secondary);box-shadow:0 0 0 3px #ffffff0f}.phone-sp-search svg{color:var(--text-tertiary)}.phone-sp-search-input{color:var(--text-primary);font-size:var(--text-sm);background:0 0;border:0;outline:none;flex:1}.phone-sp-search-input::-moz-placeholder{color:var(--text-quaternary)}.phone-sp-search-input::placeholder{color:var(--text-quaternary)}.phone-sp-pill-tabs{flex-wrap:wrap;gap:4px;margin:0 16px;display:flex}.phone-sp-pill-tab{color:var(--text-tertiary);font-size:var(--text-xs);font-weight:var(--font-weight-medium);cursor:pointer;background:0 0;border:0;border-radius:999px;padding:4px 12px;transition:background .14s,color .14s}.phone-sp-pill-tab:hover:not(.is-active){color:var(--text-primary);background:var(--bg-card-hover)}.phone-sp-pill-tab.is-active{background:var(--bg-elevated);color:var(--text-on-accent)}.phone-sp-inline-badge{text-transform:none;letter-spacing:0;margin-left:8px}.phone-sp-vm-card-head{justify-content:space-between;align-items:flex-start;gap:10px;display:flex}.phone-sp-vm-card-title{flex-direction:column;gap:2px;min-width:0;display:flex}.phone-sp-vm-card-name{font-size:var(--text-sm);font-weight:var(--font-weight-semibold);color:var(--text-primary)}.phone-sp-vm-card-meta{font-size:var(--text-xs);color:var(--text-tertiary);font-variant-numeric:tabular-nums}.phone-sp-vm-card-transcript{font-size:var(--text-sm);color:var(--text-secondary);margin:0;line-height:1.5}.phone-sp-action-chip-row{flex-wrap:wrap;gap:6px;display:flex}.phone-sp-action-btn.btn{height:26px;font-size:var(--text-xs);font-weight:var(--font-weight-medium);gap:5px;padding:0 10px}.phone-sp-action-btn--primary.btn-secondary,.phone-sp-action-btn--primary.btn-success{background:var(--bg-elevated);color:var(--text-primary);-webkit-backdrop-filter:none;box-shadow:none;border-color:#0000}.phone-sp-action-btn--primary.btn-secondary:hover:not(:disabled):not([aria-disabled=true]),.phone-sp-action-btn--primary.btn-success:hover:not(:disabled):not([aria-disabled=true]){background:var(--bg-elevated);filter:brightness(1.15);border-color:#0000}.phone-sp-action-btn--primary.btn-secondary:active:not(:disabled):not([aria-disabled=true]),.phone-sp-action-btn--primary.btn-success:active:not(:disabled):not([aria-disabled=true]){filter:brightness(.95)}.phone-sp-playback{border-top:1px solid var(--border-primary);flex-direction:column;gap:6px;padding-top:6px;display:flex}.phone-sp-playback-label{letter-spacing:.12em;color:var(--text-quaternary);font-size:9px;font-weight:var(--font-weight-semibold);text-transform:uppercase;margin-top:6px}.phone-sp-playback-row{align-items:center;gap:10px;display:flex}.phone-sp-playback-btn{border:1px solid var(--border-primary);background:var(--bg-card-hover);width:28px;height:28px;color:var(--text-secondary);cursor:pointer;border-radius:50%;justify-content:center;align-items:center;font-size:11px;transition:background .14s,color .14s,border-color .14s;display:inline-flex}.phone-sp-playback-btn:hover{background:var(--bg-elevated);color:var(--text-on-accent);border-color:#0000}.phone-sp-playback-time{font-size:var(--text-xs);color:var(--text-tertiary);font-variant-numeric:tabular-nums;font-family:var(--font-mono);min-width:70px}.phone-sp-playback-slider{-webkit-appearance:none;-moz-appearance:none;appearance:none;background:var(--bg-card-hover);border-radius:2px;outline:none;flex:1;height:3px}.phone-sp-playback-slider::-webkit-slider-thumb{-webkit-appearance:none;-moz-appearance:none;appearance:none;background:var(--text-primary);cursor:pointer;border:0;border-radius:50%;width:11px;height:11px}.phone-sp-playback-slider::-moz-range-thumb{background:var(--text-primary);cursor:pointer;border:0;border-radius:50%;width:11px;height:11px}.phone-sp-history{gap:18px}.phone-sp-history-sentinel{height:1px}.phone-sp-history-loadmore{font-size:var(--text-sm);color:var(--text-tertiary);justify-content:center;align-items:center;gap:8px;padding:14px 16px;display:flex}.phone-sp-history-group{flex-direction:column;gap:2px;display:flex}.phone-sp-history-group-head{border-bottom:1px solid var(--border-primary);align-items:baseline;gap:8px;margin:0 0 4px;padding:0 16px 6px;display:flex}.phone-sp-history-group-label{font-size:10px;font-weight:var(--font-weight-semibold);letter-spacing:.12em;text-transform:uppercase;color:var(--text-tertiary)}.phone-sp-history-group-count{color:var(--text-quaternary);font-variant-numeric:tabular-nums;font-size:10px}.phone-sp-history-list{flex-direction:column;margin:0;padding:0;list-style:none;display:flex}.phone-sp-history-row{border-radius:var(--radius-md);align-items:center;gap:4px;margin:0 8px;padding:0 8px 0 0;transition:background .14s;display:flex;position:relative}.phone-sp-history-row+.phone-sp-history-row:before{content:"";background:var(--border-secondary);pointer-events:none;height:1px;transition:opacity .14s;position:absolute;top:0;left:56px;right:12px}.phone-sp-history-row:hover+.phone-sp-history-row:before,.phone-sp-history-row:hover:before{opacity:0}.phone-sp-history-row:hover{background:var(--bg-card-hover)}.phone-sp-history-row-main{text-align:left;cursor:pointer;min-width:0;color:inherit;background:0 0;border:0;flex:1;align-items:center;gap:12px;padding:10px 8px;display:flex}.phone-sp-history-avatar{background:var(--bg-elevated);width:32px;height:32px;color:var(--text-secondary);font-size:11px;font-weight:var(--font-weight-semibold);letter-spacing:.02em;font-family:var(--font-sans);-webkit-user-select:none;-moz-user-select:none;user-select:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;display:inline-flex;position:relative;overflow:visible}.phone-sp-history-avatar-img{-o-object-fit:cover;object-fit:cover;background:var(--bg-elevated);border-radius:50%;width:100%;height:100%;display:block}.phone-sp-history-avatar-dir{background:var(--bg-card);border:1px solid var(--border-primary);width:14px;height:14px;color:var(--text-tertiary);border-radius:50%;justify-content:center;align-items:center;display:inline-flex;position:absolute;bottom:-2px;right:-2px}.phone-sp-history-body{flex-direction:column;flex:1;gap:2px;min-width:0;display:flex}.phone-sp-history-name{font-size:var(--text-sm);font-weight:var(--font-weight-semibold);color:var(--text-primary);text-overflow:ellipsis;white-space:nowrap;line-height:1.3;overflow:hidden}.phone-sp-history-meta{font-size:var(--text-xs);color:var(--text-tertiary);align-items:center;gap:6px;min-width:0;display:inline-flex}.phone-sp-history-dot{border-radius:50%;flex-shrink:0;width:6px;height:6px;display:inline-block}.phone-sp-history-meta-text{text-overflow:ellipsis;white-space:nowrap;text-transform:capitalize;overflow:hidden}.phone-sp-history-time{font-size:var(--text-xs);color:var(--text-tertiary);font-variant-numeric:tabular-nums;font-family:var(--font-mono);flex-direction:column;flex-shrink:0;align-items:flex-end;gap:1px;min-width:56px;display:flex}.phone-sp-history-time-primary{color:var(--text-secondary);font-weight:var(--font-weight-medium)}.phone-sp-history-time-sub{color:var(--text-quaternary);font-size:10px}.phone-sp-history-number{color:var(--text-tertiary);font-variant-numeric:tabular-nums;letter-spacing:0;word-spacing:-.15em;margin-top:1px;font-size:11px;line-height:1.2}.phone-sp-history-actions{flex-shrink:0;gap:1px;padding-right:2px;display:flex}.phone-sp-history-action.btn{flex-shrink:0;width:26px;height:26px;padding:0}.fcc-contact-form-dialog{width:460px;max-width:calc(100% 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